The scope of information collected is strictly tailored to the specifics of the services provided and security requirements. We collect only the data that is objectively necessary for the proper management of the profile and the execution of system processes.

Identification and contact details

During the registration process, we require basic information such as first name, last name, date of birth (to verify the requirement of being over 18 years old), email address, and contact phone number. In certain situations, related to due diligence procedures, we may request documents confirming identity and place of residence.

User activity and technical device data

We collect information about how you interact with our system. This includes system logs, IP addresses, types of web browsers used, operating system parameters, and time zones. This data is necessary to detect anomalies and prevent abuse.

Financial transaction log

The platform processes the history of deposits, withdrawals, and active sessions on the account. We collect information about payment methods, amounts, and operation statuses. However, we emphasize that full payment card details are not stored on our servers but are handled by certified financial operators.

Records of communication with the support team

All email correspondence, live chat records, and other forms of contact with our team are archived to ensure service continuity, resolve potential disputes, and evaluate the quality of assistance provided.

We process the entrusted information based on solid legal foundations. The primary basis is the necessity to perform the service agreement that the user enters into with us when creating an account. Additionally, we rely on our legitimate interests, including fraud prevention and service optimization. In cases required by law, processing is based on legal obligations incumbent upon the data controller. Marketing activities are carried out solely based on the user's voluntary consent.

The information is primarily used for account creation and administration, enabling access to offered features, identity verification, and transaction processing. We also use it to monitor network stability, prevent unauthorized activities, and communicate with customers on technical and operational matters. If appropriate consents are given, data may be used to inform about updates and customize the service profile.

The data retention period is limited to the time necessary to fulfill the purposes for which they were collected. Active profiles require continuous data processing. Upon account closure, data is securely archived and retained only for the period required by applicable laws, including financial reporting and anti-fraud regulations, after which it will be permanently deleted or anonymized.

We do not sell databases. We share information only with trusted technology partners (payment processors, cloud infrastructure providers, analytics systems) who act on our explicit instructions and are subject to strict confidentiality agreements. In special circumstances, upon request from authorized government authorities, we may be obliged to transfer certain data packages to fulfill statutory obligations.

The global nature of internet infrastructure means that some operations may require data transfer outside the European Economic Area. In such situations, we implement appropriate safeguards, including standard contractual clauses approved by relevant regulatory authorities, to ensure a level of protection equivalent to that applicable within the territory of Polski.

We make all reasonable efforts to protect the infrastructure from unauthorized access. We use advanced transmission encryption protocols, modern firewall systems, and regularly conduct security audits. However, you should be aware that no internet communication method is completely risk-free, so we encourage users to use strong passwords and protect their login data.

Users of our services have the right to request access to their data, its correction if errors are found, and its deletion (within the limits permitted by law). Users may also request restriction of processing, data portability in a structured format, and withdraw consent for marketing communications at any time, without affecting the lawfulness of previous operations.

Any inquiries, doubts, or requests related to the exercise of information protection rights should be directed to our official communication channel:

Support E-mail: [email protected]

The policy may be subject to periodic reviews. Modified versions of the document will be published directly on this page, and in case of drastic changes in data processing methodologies, we will inform users via dedicated email messages.